The Secret to Great Feedback

Feedback can be a sensitive thing.

When we do it well, we all move forward. Get it wrong and.... well, you know the story.

Daniel Coyle, who wrote The Talent Code, gives an insight into what we need to know when it comes to giving feedback.

Every leader can benefit from knowing these 19 words and, most importantly, why they work. 

PS. If you've already found your own 'magic feedback' I'd love to hear how you do it.